FAQS

The best way to get in touch is by texting our Face Lab line at: (805)-888-7942. We will respond at the next business day which is usually within 48 hours of your reaching out.

To book an appointment, visit our website and use the “Book Now” link on the Services page.

You can also:

• DM us on Instagram: @facelab.groverbeach

• Call us and leave a message, we’ll get back to you as soon as possible.

Botox is a type of neurotoxin that temporarily relaxes targeted muscles, reducing the appearance of dynamic wrinkles caused by facial expressions. It typically takes 5 to 14 days to take full effect and lasts up to 4 months.

Normal activities can be resumed after 24 hours. Temporary side effects may include swelling, bruising, or itching at the injection site.

Dermal fillers are gel-like substances used to restore volume, smooth fine lines, and enhance facial contours. They provide immediate results with minimal downtime and are commonly used in the lips, cheeks, and jawline.

All filler treatments at Face Lab are performed by trained Nurse Practitioners or licensed RNs. Results typically last 6 to 12 months, depending on the type of filler and treatment area.

Sculptra is an FDA-approved injectable biostimulator made of poly-L-lactic acid that gradually stimulates your body’s own collagen production. Unlike traditional fillers that provide immediate volume, Sculptra works over time to restore structure and volume beneath the skin for natural-looking, long-lasting results.

It’s commonly used to treat areas like the cheeks, temples, jawline, and lower face, where volume loss occurs with aging. Sculptra is ideal for patients looking for a gradual, subtle refresh with results that improve over several weeks and last up to two years or more.

A series of treatments may be recommended for optimal results. Your provider will guide you through a personalized plan during your consultation.

Microneedling, also known as collagen induction therapy, uses a device called the Skin Pen to create micro-injuries in the skin. This process stimulates collagen production and improves skin texture, tone, and firmness.

Benefits include:

• Smoother texture and reduced fine lines

• Improved appearance of acne scars and hyperpigmentation

• Smaller-looking pores

• Increased absorption of skincare products

Microneedling treatments typically take about one hour and are performed on the face, neck, or chest. Most clients experience mild redness or swelling that resolves within a few hours. Your injector will provide post-treatment instructions to optimize results.

Platelet-Rich Plasma (PRP) and Platelet-Rich Fibrin (PRF) are regenerative treatments derived from your own blood. After a blood draw, your sample is spun in a centrifuge to isolate powerful growth factors that promote healing and collagen production.

PRF can also be gently heated to form a natural filler alternative, offering subtle volume enhancement along with rejuvenating benefits. These treatments are used alone or combined with microneedling or under-eye injections for optimal results.

PRP or other topical treatment boosters like exosomes is applied to the skin after microneedling to enhance collagen stimulation and accelerate healing. This combination improves texture, tone, and radiance, especially for concerns like fine lines, scarring, and uneven skin tone.

Downtime depends on the service. Most treatments have minimal recovery time. However:

• Microneedling and chemical peels may cause redness or peeling for a few days.

Injectables may cause mild bruising or swelling.

Your provider will review aftercare guidelines to support healing and results.

It’s best to avoid makeup for at least 24 hours after most treatments to allow your skin to heal. If needed, use mineral-based, non-comedogenic products to avoid irritation

Please arrive with a clean, makeup-free face if possible. This allows your licensed aesthetic injector to thoroughly evaluate your skin and streamline your appointment. Generally it is also best practice to avoid use of active topicals such as acids, or blood thinning medications as well.

If it is your first time visiting us or if its been a while, be sure to bring any relevant or updated health information, including:

• A list of current medications and supplements

• Details about past medical conditions or allergies

• Information about previous cosmetic treatments or surgeries

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You will be medically cleared for treatment by one of our Nurse Practitioners, either in person or virtually, as part of our commitment to safe and individualized care.

Pricing varies based on your needs and goals. We offer a complimentary full-face consultation at your first visit to assess your skin, discuss concerns, and build a personalized treatment plan tailored to your budget.

We accept all major payment methods, including credit, debit, and HSA/FSA cards.

We also offer a 5% discount for payments made in cash.

Yes! We accept payment plans through Cherry! (hyperlink to payment plans page)

We do not offer any refunds. Individual results vary and cannot be guaranteed. Clients are responsible for any follow-up treatments needed to achieve desired results.

We kindly request at least 24 hours notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a fee. Clients who repeatedly no-show may not be eligible for future booking.

Please try to arrive on time to check in to your appointment. If you arrive more than 15 minutes late, we may be unable to complete your treatment and you may need to reschedule. While we’ll do our best to accommodate you, timely arrival ensures you receive the full patient experience.